Why wont americans accept the canadian dollar?

I am really puzzled as to why us Canadians will accept the US Dollar at any of our stores and bank yet when you go to the U.S they will not accept any Canadian money from us. My husband is a truck driver and travels to the USA all the time and has on occasion only Canadian funds available on him and has tried to have it converted at a bank in the U.S and was refused because they WONT accept the Canadian Dollar? He has gone to buy a coffee and was short 15 cents and went to pay that in canadian coins .5c and .10c and they would not accept it, Come on that is just ridiculous, if Canada is willing to accept the USD then Americans should be willing to do the same. If it is a rate difference then charge the few extra cents, but to totally refuse is unbelievable.
I dont see why Canada so freely accepts the U S Dollar yet the U.S wont do the same for Canada.
And for a bank to refuse to convert a 20.00 $ CAD to USD is just outrageous.

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